Tools and techniques

What we do:

Develop strategies that address pressing company efforts to increase revenue or market share, increase customer satisfaction or reduce costs.

How do we do this?

The first question to ask is where the problems are, and what is necessary in the business. What is the purpose or end result you are looking for? What is still needed – does it provide value to the business? If not, don’t spend time “optimising”, just change or eliminate it.

Our Approach:

Analyse the Business Environment and Envision the Future
Identify the Strategic Options
Evaluate and Select key Strategies
Develop the outline business and financial case

We have helped customers envision the future and create the strategy, business case and benefits measures to achieve the vision.

ST – Strategy (Audit Process): 

ST1: Compile case study of the business


ST2: Analyse Situation 

ST3: Analyse Management 

ST4: Analyse Environment 

ST5: Evaluate Strategic Alternatives 

ST6: Develop Strategy Model 

ST7: Make Recommendations 


Business Profile 

Business Model (Business Model Canvas – Customers, Value, Channels, Relationships, Revenue, Activities, Resources, Partners, Cost) 



 Visioning (Future State Visioning)  

Mission design 

7Cs of consulting (Client, Clarify, Create, Change, Confirm, Continue, Close) 


Systems Thinking, Creative Management 



Organisational structure – STOP model (as a pyramid), Strategic management level, Tactical middle management, Operational level 

Stakeholder Analysis, Myres-Briggs (MBTI) Personality Profiles 



Operating Environment: 


McKinsey 7s model, 

SMOT (Strategic Management of Technology) 

Value chain 

PAF (Cost of quality) 

Strategic Risk Analysis, Strategy Development Routes Model 

Cultural Web, Belbin Roles 

Generic Performance Improvement Strategies 



Overall profit/market leadership strategy 

Cost reduction strategy 

Customer satisfaction strategy 



Force Field Analysis 

Investment Appraisal (techniques like Cost-Benefit Analysis, Break-Even Analysis, use of Net Present Values (NPVs) and Internal Rates of Return (IRRs), and Decision Trees) 

Strategic Planning 

Financial modelling/forecasting, Financial planning 



Reports, Presentations, Position Papers, Business Cases, Action Plans

I just wanted to add my thanks to those given to you today for an excellent piece of organisation and logistic planning. The Away day went smoothly and the table groups remained focused and engaged. You managed the event calmly and we covered a lot of ground. Thank you and best wishes.



LBN Deputy Director Education & Skills , CYPS – Strategic Commissioning

Well done all – it was an excellent event, well run – great discussion sessions (pitched right) Many thanks – your hard work and commitment is much appreciated



Interim Head of Special Educational Needs and Disabilities Learning, Skills and Progression

Thought  the whole event was well run, and gave parents and young people the space and time to discuss their thoughts, grievances and ideas. The facilitators enabled this to happen by enabling comfortable discussions to take place.



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