What we do:

Realign (analyse and design) technologies into a configuration that will support proposed changes to the company.  

How we do it:

Analyse operational and information / digital systems, develop requirements, rebuild/modify systems.  

Project definition 

User requirements 

System requirements 

Analysis and design 

System build and test 

Implementation and training 

Operations and maintenence  

BSD – Business Systems Design (SDLC and ITIL): 


BSD1: Project definition (Investigation) 

BSD2: User requirements 

BSD3: System requirements  

BSD4: Analysis and design 

BSD5: System build and test (programming) 

BSD6: Implementation and training 

BSD7: Operations and maintenance 

BSD8: ITIL (Information Technology Infrastructure Library) / ITSM (Information Technology service management) 


Concept Proposal / Business Case / Project Brief 

Project Scope Statement  


Project Management Plan 

Risk Management Plan 

Change Management Plan 

Communication Management Plan 

Stakeholder Management Plan  

Staffing Management Plan 


Functional Requirements Document 

Test Master Plan 


System Design Document  

Conversion Plan 

Implementation Plan 

Operations Manual, System Administration Manual, Maintenance Manual 

Training Plan (unit, integration, system, user) 

User Manual development 


Software Development Document 

Integration Document 

Test Analysis Report, Test Analysis Approval Determination 

Test Problem Report  


Version Description Document ?? 

Post-Implementation Review Report 


Disposition/Close Plan, Business as Usual report ??? 


Service Strategy, Design, Transition, Operation, Improvement